The features and capabilities of Dynamics 365 have rapidly overtaken on-premises CRM over the past few years.
The cloud is empowering customers to use new Microsoft integrations and technologies such as AI to deliver on their top business outcomes faster.
An upgrade from Microsoft Dynamics CRM On Premise to Dynamics 365 Online will help you reduce costs, improve agility and more. So why wait?
To help take the first step, for organisations thinking of upgrading to cloud CRM we are able to offer a migration assessment to help you understand the upgrade project, costs and timeframe.
Moving CRM to the cloud can deliver a lower total cost of ownership (TCO).
When considering the TCO of CRM, it's easy to overlook long-term costs that increase the TCO on an on-prem solution.
When considering a move to the cloud, be sure to look at the implications of lower infrastructure costs and the switch from a capex to opex model.
Benefit from updates and new features sooner.
Cloud CRM benefits from new features sooner than an on-prem solution. For Dynamics 365 Online customers, updates and new features are added every six months, compared to every 12 months for on-prem.
In addition, there are a number of new capabilities that are included as part of the online licence.
Get a faster return on your CRM investment by moving to the cloud.
According to Microsoft data, an on-prem CRM solution takes an average of 28 months to deliver ROI.
This drops to just 17 months when CRM is deployed in the cloud.
When moving your CRM to the cloud, we believe you shouldn't expect less from the online version - you should expect more. With Microsoft Dynamics 365 Online, you get enterprise-grade tools and above-standard security while cutting back on infrastructure costs.
CBI, the Confederation of British Industry upgraded their on premise version of Dynamics CRM. Since upgrading, the CBI has been able to integrate its financial systems (Microsoft GP) with Microsoft Dynamics 365.
The CBI has now gained a flexible and fully integrated CRM system that offers the organisation a 360-degree view of all its data. For the full upgrade customer story, click below.
“Our migration to CRM Online is giving us the right foundations to unlock the value add features Azure offers businesses. Whether it’s LinkedIn integration or AI, the cloud allows more rapid deployment of these capabilities through test, learn and optimise.” Click below to read Travel Counsellors upgrade story.
Head of Data and Insight, Travel Counsellors
Alithya has a reputation for delivering successful CRM projects in short timeframes for the manufacturing and professional services sectors.
This reputation has helped us become one of the ten highest-level Microsoft partners in the UK. We’ve also been a member of the Inner Circle for Microsoft Dynamics for over a decade - placing us in the top 1% of partners worldwide for revenue and customer satisfaction.
Few other Microsoft Dynamics partners have the same CRM industry know-how, industry IP, proven track record and close links to Microsoft as us, and we pass the benefits of this back on to all our customers.
Many CRM implementations take longer than planned - six to 12 months is common - and, according to Butler Group, the rate of failure is as high as 70%.
That’s why it’s so important to choose a Microsoft Dynamics partner with a proven ability to deliver a return on investment in as short a timeframe as possible. We’ve developed our own agile methodology to implement a world-class CRM from start to finish in just 13 weeks, based on three principles: