Oracle Business Intelligence Cloud Service (BICS) September Update

Published September 13 2016 by jlhodson
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The latest upgrade for BICS happened last week and, while there are no new end user features, it is now easier to integrate data. New to this version is the ability to connect to JDBC data sources through the Data Sync tool.  This allows customers to set up automated data pulls from Salesforce, Redshift, and Hive among others.  In addition to these connections, Oracle RightNow CRM customers have the ability to pull directly from RightNow reports using Oracle Data Sync.  Finally, connections to on premise databases and BICS can be secured using Secure Socket Layer (SSL) certifications.

After developing a customer script using API calls to pull data from Salesforce, I am excited about the ability to connect directly to Salesforce with Data Sync. Direct connections to the Salesforce database allows you to search and browse for relevant tables and import the definitions with ease:

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Once the definitions have been imported, standard querying clauses can create the ability to include only relevant data, perform incremental ETLs, and further manipulate the data.

While there are no new features for end users, this is a powerful update when it comes to data integration. Using APIs to extract data from Salesforce meant that each extraction query had to be written by hand which was time consuming and prone to error.  With these new data extraction processes, BICS implementations and integrating data becomes much faster, furthering the promise of Oracle Cloud technologies.

Jason L. Hodson is a Principal Architect with Edgewater Ranzal. He focuses on the Oracle Business Intelligence platform, with particular emphasis on the federation of EPM and relational data source, Business Intelligence Cloud Service (BICS), as well as data governance with Hyperion DRM. He has experience with clients in the insurance, public utilities, manufacturing distribution, and healthcare industries. A former U.S. Marine, Jason has an undergraduate degree in mathematics/physics from Ball State University, an MBA and MS-Information Systems from the University of Cincinnati, and a MS-Information and Knowledge Strategy from Columbia University. He currently resides in Denver, CO and enjoys hiking, snowshoeing, and the local craft beer industry.

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