Turning off Bing Integration on Microsoft Dynamics CRM Online

Published April 22 2013 by Gus Gonzalez
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If your CRM Online organization has been upgraded to "Polaris" you have noticed the new User Experience forms on the Account, Contact, Lead, Opportunity and Case entities.

One of the features that came with the new User Experience is the Bing Maps integration. The Bing Maps integration takes the information contained on the "Address 1" fields and locates the point in the map.

Some organizations are either not going to need this functionality or have a third party more advanced Bing Maps integration so they won't need the newly included functionality.

You could navigate to each one of the new User Experience forms and remove the visibility for the Bing Maps section manually but that could take some time depending on how many of the new entities are you using with the new forms.

Luckily for us, Microsoft has included a quick way to remove/hide the Bing Maps integration, here are the steps:

  1. Within Microsoft Dynamics CRM, Navigate to Settings -> Administration -> System Settings.
  2. Scroll down on the General tab and select 'No' under the "Enable Bing Maps" section:


    Select 'No' under the "Enable Bing Maps" section

This will hide the Bing maps functionality on all new user interface forms. If you have any questions, don't hesitate to contact us

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