Microsoft Dynamics 365 Customer Experience (CE/CRM)

Unsurpassed Customer Experiences

 

Kraton Logo-1“We went live with our Dynamics 365 CRM platform, replacing the legacy Salesforce and CRM 2011 implementations. All the hard work performed
by the team [including] partner Alithya paid off! Can't wait for the next steps in our digital transformation."

- Bas Ursem, VP, Global IT, Kraton

From marketing to sales to services, Microsoft Dynamics 365 Customer Engagement cultivates customer relationships that deliver results. Alithya can help you make the most of your cloud CRM investment to gain increased customer visibility and improved productivity. Our add-on solutions and services solve deeper challenges by role and by industry.

 

Alithya’s Microsoft Dynamics 365 CE experts can help you make the right choices to create more engaging customer experiences. Leverage intelligent sales and marketing. Enable proactive customer services. Unleash connected field services … and connect with every customer.

 

Alithya’s Microsoft Dynamics 365 CE implementation expertise includes:

 



  • Customer Service 

 

Let us help you get started on your Dynamics 365 CE / CRM project today.

Contact Us

3 KEYS TO A SUCCESSFUL CRM INITIATIVE

Download this eBook for 3 keys to a successful CRM implementation.
You will also discover:

  • What to do if you are in the middle of a painful or failed CRM implementation
  • 5 common training mistakes that derail your CRM success
  • What to look for when choosing a CRM partner

 

CE INDUSTRY EXPERIENCE:

See details
Manufacturing
Collapse

See Our Manufacturing Customer Stories

 

See details
Professional Services
Collapse

Discover the Latest Professional Services Trends

See details
Healthcare
Collapse

Understand Healthcare Technology Trends

See details
Financial Services
Collapse

Dive Deeper into Our Insurance Offers