CRM for Manufacturers

Dynamics 365 CRM for Manufacturers
Why Microsoft Dynamics 365 CRM for Manufacturing?

Manufacturers are under enormous pressure to shorten product cycles and improve operational efficiency.

However, without the right data to understand customer behavior and make accurate predictions about demand, this can be an uphill battle.

With Microsoft Dynamics 365 CRM, manufacturers can survive and thrive in an age of digital transformation and Industry 4.0.

CRM provides the tools you need to better engage with customers, empower employees to sell more and deliver more profitable work, and make management decisions based on higher-quality data.

By bringing siloed data together, you can create a single view of the customer, behavior and market movement and trends.

The Top CRM Business Outcomes for Manufacturing

At Alithya, we’ve implemented CRM  over 1,500 times and we know that success isn’t about the technology you use or the money you spend.

For manufacturers to deliver value with Dynamics 365 CRM in weeks rather than months, the most important thing is to focus on the outcomes that’ll make the most difference to your business the fastest.

Which business outcomes would deliver the most value for your manufacturing firm?

Increase leads & build pipeline
Improve forecasting accuracy and revenue visibility
Better support for management decision making
Increase lead-handling and responsiveness
Improve account management
Increase revenue from existing customers
Improve customer service & responsiveness
Maximize time spent selling
Improve overall operational efficiency
Improve interactions with prospects, customers & partners
How to Manage Digital Risk in the Manufacturing Industry

Managing Digital Risk: A manufacturer’s survival guide to digital transformation and Industry 4.0

Our eBook looks at how manufacturers can manage digital risk - including strategies to cope with changing customer demands, make use of the Industrial Internet of Things, meet security and compliance requirements, and bridge the skills gap.

“CRM allows us to think in a different way. It has been fundamental. Any business that’s in that change phase needs to be able to justify its direction of travel. It needs to be able to ask: ‘Are we making progress, is it in the right direction or do we need to shift that direction?’ CRM is a way to do that.”

Why Manufacturers Choose Microsoft Dynamics 365

Hear from several of our manufacturing customers why they have chosen Microsoft Dynamics 365.

Hear how manufacturers are driving business value and make faster more efficient business decisions.

By bringing siloed data together, you can create a single view of your customer, behavior and market movement and trends.

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Why CRM? The Top 10 Business Outcomes in Manufacturing

Understanding how CRM delivers value for an organization can be challenging to define, but it’s the most important first step we take with all our customers. Watch our webinar to find out more about the top ten business outcomes CRM delivers for manufacturers.

From Factory Gate to Marketplace

From Factory Gate to Marketplace

Our eBook looks at how manufacturers can use  ERP and CRM systems together and embrace technology to increase their competitive advantage, reduce IT complexity and combine key business functions for transparency and consistent reporting.

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