Get customer visibility and improve productivity and collaboration across your enterprise. Alithya leverages the latest technologies and our add-on solutions to help sales, marketing and service teams gather crucial customer information. Your team will have the tools it needs to meet and exceed sales and customer satisfaction goals.
Give your sales team the tools to become more productive and focused on building customer relationships that deliver. This requires your sales team to become more proactive and to maintain and enhance new and existing customer relationships at every opportunity. Having technology that automates and supports your sales processes gives you the sales productivity you need. We’re here to help you drive real business change – outcomes that matter. Learn more
Are you looking to take control of marketing operations, planning, execution, and analytics across all channels—digital, social, and traditional? Sales and marketing collaboration is key. Imagine if sales and marketing were using common tools that support an optimal internal team relationship? One with a single intuitive interface that will be easily adopted by the teams. We help marketers demonstrate campaign performance with powerful reporting and business intelligence that ties into and aligns with sales. Learn more
Do you want to provide structured multi-channel service and support, improving customer service and performance as a whole? Did you know that the right technology enables your organization to deliver consistent cloud-based service and support anytime, anywhere? Through a powerful combination of knowledge management, self-service and multi-channel engagement, we can help you take your service to the next level.
We can help you transform the way you service your customers from initial interaction to resolution from contact center to field service operations. We can help you integrate your service operations all into one system. This means every player in your organization has the same access to accurate, real-time data on every customer, and the level of service remains high at each touch point. Let us help your Field Service operation become the proactive, revenue driving aspect of your business you have always wanted. Learn more
Collaborating with teammates who are not in the same physical location is a normal part of day-to-day life. Has your office transformed the way you do business to meet today’s changing needs? From running meetings to sharing notes and working on the same document, your teams need tools, integrated with your CRM, that facilitate productive and effective collaboration across organizational boundaries. Learn more
Allocating the right resources to meet client commitments is a challenge when employees are scattered across the globe, working on multiple projects at the same time. From sales opportunity to project delivery, Project Service Automation makes it easy for services organizations to track progress, put the right resources in the right place, and deliver profitable projects on time and on budget.
Sales reps don’t need to fly blind. Empower them with AI-driven insights that generate revenue, increase efficiency and reduce costs. Prioritize sales leads and opportunities that are the most likely to buy based on a broader set of signals in your system. Focus on the right customers and track the ongoing health of your relationships, as well as opportunities long after the sale. Learn more
Manufacturing (including Equipment Dealers)
