Dynamics 365 Omni-Channel Customer Service Zero2Ready

Get your omni-channel customer service solution up and running in less than 30 days with our fixed-cost deployment.

Every disaster whether it’s a financial crisis, health crisis or natural disaster - contains its share of human and organizational challenges. For many, regardless of these challenges, business is not stopping. More than ever, engaging with your customers and offering best in class service is critical.

Now is the time to invest in your business and ultimately your customer relationships, but how do you do that responsibly? We are here to help you and your executive team by taking the fear and uncertainty out of a new initiative. Minimize your risk with a fixed fee, packaged offering developed with the knowledge gained from over 1,500 Dynamics 365 deployments. Go live in less than a month with our Microsoft Dynamics 365 Omni-Channel Customer Service Zero2Ready deployment package.

BE READY WITH THIS QUICK START FIXED-COST CUSTOMER SERVICE PACKAGE

Address Current Business Challenges

Many of our customers are facing these challenges. If you can relate to the following, the Dynamics 365 Omni-Channel Customer Service Zero2Ready package was created specifically for your business.

  • Our team is not equipped to work remotely
  • Our team is not equipped to deliver “zero contact” service
  • Our systems are not accessible remotely 
  • We need visibility into customer service operations 
  • We need to manage operational cost by automating processes
  • We need access to connected customer, contact, order and opportunity information
Customer Service Package Details

Here's what the deployment package entails:

  • Rapid deployment of Dynamics 365 Customer Service with Omni-Channel
  • Deploy Dynamics 365 CE (customer engagement) to build a foundation of customer data
  • Gain the ability to provide a modern customer service experience
  • Engage customers via popular communication channels (Chat, SMS, Facebook Messenger, etc.)
  • Deploy a simple chat-bot to field most common customer inquiries
  • Limited to one team; 50 agents or less
  • Limited time* fixed price offer of $50,000
  • Deployment time-frame 14-28 days based on your schedule
  • Easily add systems integration, complex chat bot automation, and other CE functionality

*Must purchase before June 30th 2020.

Customer Service Package Benefits
  • Deploy Dynamics 365 Customer Service quickly and remotely
  • Get real time visibility to your customers, your revenue forecast and service operations
  • Leverage best-in-class Microsoft technology
  • Reduce your risk with a fixed package
  • Work with a trusted partner
Manage Prospects and Customers

Why Choose Dynamics 365?

Your peers say it best. Hear from a few companies on why they selected Microsoft Dynamics 365.

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Take Your Business to the Next Level Responsibly

Want to know more? Explore what the Zero2Ready Microsoft Dynamics 365 Customer Service package could do for your business in a 1:1 session with our experts.

Complete the form below to set up an exploratory session. 

ABOUT ALITHYA

One of the largest resellers of Microsoft Dynamics 365, Alithya, has empowered more than 500 global companies to transform their businesses through improved operations, better service levels and profitable sales channels. We work with you to develop a plan rooted in your strategy and backed by our deep industry expertise, all while maintaining the flexibility you need in this fast-changing market.

As an award-winning Microsoft partner, we know the power of Microsoft Dynamics 365 to transform your organization through innovative ERP, CRM, Business Intelligence and Digital on-premise and cloud-based solutions.

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