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Specialist, Training Delivery

Montreal, Quebec, Canada

Specialist, Training Delivery

Montreal, Quebec, Canada

Please note that this position is remote. Candidates must have an eligible work permit for Canada and be fluent in French. 

Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team.

At the heart of Alithya’s values is the well-being of our employees and their families. That's why, we continue to follow the Public Health Agency of Canada’s recommendations closely. 

We remain close to you, while keeping our distance via Phone, Microsoft Teams, Zoom or however you like. 

Take your ambitions to the next level

The Training Delivery Specialist reports directly to the Manager, Training Delivery and works under the strategic direction of the Director, Learning Experience.

Key responsibilities of the Training Delivery Specialist include, but are not limited to, the following:

  • Present content with clarity and confidence;
  • Engage, manage, and lead individuals and teams;
  • Communicate with clarity, precision and influence;
  • Actively understand learners' needs, and adapt to meet those needs;
  • Collaborate with Content/WFM/Tels/etc., to ensure effective delivery;
  • Be creative in handling ad hoc situations without hesitation;
  • Identify, measure, and evaluate learner skills and outcomes;
  • Manage time to effectively deliver a unique, clear message;
  • Manage solutions, files, documentation, etc., per internal and client requirements;
  • Track time spent on all solutions;
  • Learn and maintain expert knowledge of core and supplemental applications;
  • Provide a minimum of five (5) hours per month of dedicated phone support;
  • Participate in internal and customer meetings as assigned or required;
  • Make recommendations to the training manager;
  • Perform additional duties as required.

Additional responsibilities of the Training Delivery Specialist include, but are not limited to:

  • Develop and design content for various delivery methods and platforms;
  • Collaborate with the client, SMEs, TEL, etc., to obtain information needed for client solutions;
  • Use various tools to enhance solutions, such as:
    • guides;
    • videos;
    • ILT modules, etc.
  • Manage projects within the required timeframe for successful delivery.
When it just clicks!
Does this sound like you?
  • One (1) year of training experience;
  • One (1) year of training content development experience;
  • Excellent written and verbal communication skills;
  • Strong organizational skills and ability to manage multiple projects to meet implementation deadlines;
  • Strict attention to detail;
  • Strong interpersonal skills;
  • Proficiency in core and supplemental applications;
  • Desired qualifications:
    • Bachelor's degree;
    • Advanced proficiency in core and supplemental applications;
    • Proficiency in another language (e.g. Spanish, Mandarin, etc.);
    • Three (3) or more years of training experience;
    • Three (3) or more years of experience in training content development;
    • One (1) or more years of experience in graphic and video design and editing.
  • Ability to adapt to irregular schedules and schedule changes with little notice;
  • Travel for extended periods (up to three consecutive weeks);
  • Valid passport;
  • Valid driver's license (or government-issued ID);
  • Communication with teams in both French and English languages. Level expected:
    • French: 4/4
    • English: 4/4 
        43128 #LI-Remote

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WHERE YOU NEED TO BE

Life at Alithya
  • 40.0 hours per week;
  • Opportunities to develop and grow your career;
  • Work with diverse technologies, projects, clients and sectors;
  • Spend your days in a creative and innovative environment;
  • Share experience and knowledge as part of an agile and dynamic team;
  • A great balance between work and personal life;
  • Access to exciting educational opportunities (internal, conferences, events, courses, certifications, etc.);
  • Personal recognition of your important professional contributions;
  • Great cultural diversity across our teams.
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Why join our team?

Because creativity, passion, integrity and wellness are the company’s core values, we are looking for people like you who are enthusiastic, innovative, open-minded, team players and eager to learn.

Working at Alithya is a chance to be part of an energetic, dynamic, and growing team of more than 2,000 professionals in Canada, the United States and France. Our diverse practices and the extensive major projects entrusted to us by our prestigious clients allows us to offer many high growth potential opportunities to our employees in well-established technologies.

Alithya Group is an advocate for workforce diversity and as such, encourages the participation of women in management roles. We belong to the 30% Club, which encourages women’s access to leadership positions.

Meet your co-workers!

We have made a video series about our employees called 1 minute, 1 career!

Meet Rowena, a Java Analyst Developer at the Digital Solutions Center in Montreal.

“What's also great at Alithya is that we are exposed to a variety of technologies and this helps me add to my working portfolio.”