Change Manager

Ottawa, Ontario, Canada

Change Manager

Ottawa, Ontario, Canada

Please note that candidates must have an eligible work permit for Canada and be fluent in French. 

Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team.

At the heart of Alithya’s values is the well-being of our employees and their families. That's why, we continue to follow the Public Health Agency of Canada’s recommendations closely. 

We remain close to you, while keeping our distance via Phone, Skype, Zoom or however you like. 

Take your ambitions to the next level

We are looking for experienced Operational Change Managers to join our Business Systems delivery team to support a greenfield implementation of the SuccessFactors Human Resources Information System (HRIS) & SAP S/4 Hana Cloud ERP system.

You will work individually and with team members to achieve end-user satisfaction and success throughout the project lifecycle, while working in partnership with the rest of the project delivery teams. The team is passionate and proud of developing world-class enterprise grade applications driving improvements to workplace processes and daily work life. With your customer-oriented lens, you will connect IT systems to the services our team members and customers use, and empower them to successfully adopt use of these new systems in their daily activities.


  • Identify the appropriate channels and communication needs for the different stakeholder groups impacted by the project;
  • Assess the impact of change on identified stakeholders;
  • Identify level of impact in business processes, organization, i.e., role profiles/tasks, technology and behaviour/culture;
  • Plan, identify, and enlist appropriate change agents/ambassadors to support the digital transformation;
  • Monitor/review stakeholder adoption and refine the change strategy if necessary;
  • Develop a stakeholder engagement plan describing appropriate strategies as well as measurements and project objectives for different stakeholder groups (e.g., senior management, middle management, key user);
  • Align major communication milestones and develop a timeline considering milestones and the (agile) project approach;
  • Define communication activities including their delivery dates targets, purpose, content and key message and assign responsibilities for preparation, review and approval;
  • Determine the supporting organizational change management activities for the transition to the new ways of working;
  • Work with a learning specialist to create a comprehensive learning development plan with defined content, roles, and responsibilities. Monitor progress;
  • Define, identify, nominate, enable, motivate and coordinate resources for the training project;
  • Plan measurement of communication effectiveness, stakeholder engagement effectiveness, learning effectiveness and organizational transition effectiveness aligned to major OCM milestones;
  • Plan activities to prepare a continuous change management practice.
When it just clicks!
Does this sound like you?
  • Strong experience successfully leading change management and communication activities related to the implementation of a greenfield SAP S/4 Hana Cloud ERP implementation;
  • 3+ years of experience with the SAP S/4 Hana Cloud platform (FI&CO, Professional Services, Procurement) with a clear understanding of systems technical capabilities and limitations;
  • Strong collaboration and communications skills, including the ability to present information to all levels of leadership;
  • Ability to manage and adapt to shifting priorities;
  • Strong business and analytical acumen;
  • Creative and an innovative thinker while problem solving and troubleshooting;
  • Good experience managing multiple stakeholders across different business units and advanced time and change management skills;
  • Strong consensus building skills and the ability to effectively coordinate and manage across multiple business units and technical teams;
  • Previous experience in leading change management as part of multiple merger and acquisition integration projects;
  • Good track record of exceptional communication and collaboration skills to influence and build strong business partner relationships;
  • Experience drafting internal end-user communications required to support the change management plan associated to the implementation of internal business systems such as ERP, CRM, etc.;
  • Languages required:
    • French: 4/4 
    • English: 4/4

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Life at Alithya
  • 40.0 hours per week;
  • Opportunities to develop and grow your career;
  • Work with diverse technologies, projects, clients and sectors;
  • Spend your days in a creative and innovative environment;
  • Share experience and knowledge as part of an agile and dynamic team;
  • A great balance between work and personal life;
  • Access to exciting educational opportunities (internal, conferences, events, courses, certifications, etc.);
  • Personal recognition of your important professional contributions;
  • Great cultural diversity across our teams.

Why join our team?

Because creativity, passion, integrity and wellness are the company’s core values, we are looking for people like you who are enthusiastic, innovative, open-minded, team players and eager to learn.

Working at Alithya is a chance to be part of an energetic, dynamic, and growing team of more than 2,000 professionals in Canada, the United States and France. Our diverse practices and the extensive major projects entrusted to us by our prestigious clients allows us to offer many high growth potential opportunities to our employees in well-established technologies.

Alithya Group is an advocate for workforce diversity and as such, encourages the participation of women in management roles. We belong to the 30% Club, which encourages women’s access to leadership positions.

Meet your co-workers!

We have made a video series about our employees called 1 minute, 1 career!

Meet Rowena, a Java Analyst Developer at the Digital Solutions Center in Montreal.

“What's also great at Alithya is that we are exposed to a variety of technologies and this helps me add to my working portfolio.”