Project Manager

Vancouver, BC, Canada

Project Manager

Vancouver, BC, Canada

Candidates can be located in Vancouver, BC, or in Edmonton, AB. The position is WFH during the pandemic (PST time zone), and will be 3-4 days in office post-Covid. Please note that candidates must have an eligible work permit for Canada. 

Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team.

At the heart of Alithya’s values is the well-being of our employees and their families. That's why, we continue to follow the Public Health Agency of Canada’s recommendations closely. 

We remain close to you, while keeping our distance via Phone, Skype, Zoom or however you like. 

Take your ambitions to the next level

We are looking for a Project Manager for the Internet and Reliability team, which is part of the Consumer Products and Services team. We work extensively with external partners, technical, go-to-market, and operations teams. You will have the opportunity to develop your talents in product development and management, and will use structured problem-solving methods. You will focus on providing products that help customers troubleshoot issues, and find both pro-active and reactive solutions to their internet connectivity issues. To do this, you will understand stakeholder needs, customer data insights and lead an agile cross-functional team.

  • Work closely with various cross functional teams to prioritize features, roadmaps and deliverables;
  • Communicate with stakeholders to gain product buy-in by understanding product use cases, requirements and the business case;
  • Collaborate with our dedicated Scrum team based in Vancouver, British Columbia (BC) to ensure our team drives what customers expect to fulfill both short and long term company goals;
  • Oversee and develop a backlog of user stories that will drive customer value and help reduce customer effort;
  • Work with the Scrum team to articulate data-driven end-to-end customer experiences;
  • Develop and understand the feature and product business cases to ensure feature roadmap addresses key customer and business opportunities.
When it just clicks!
Does this sound like you?
  • You have 7 years of experience as a Project Manager;
  • Experience with the following is a must:
    • Product management;
    • Using both quantitative and qualitative research to improve products.
  • Ability to communicate with stakeholders to gain product buy-in by understanding product use cases, requirements and the business case;
  • Able to deliver results, define strategy, share insights and help others to understand the vision even when there’s incomplete data and no clear right answer;
  • Known for your focus on outcomes, working through ambiguity and delivering with a "no task is too big or too small" attitude;
  • Experience with the following would be an asset:
    • Omni-channel customer support;
    • Technical Product or Program management experience;
    • Data-driven decision making (Lean Six Sigma, Kaizen, etc.);
    • Scrum or Agile software development;
    • Working with leveraging tools such as service design to develop best in class customer experiences;
    • Managing mobile apps, or digital experiences.
  • Languages required:
    • English: 4/4
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WHERE YOU NEED TO BE

Life at Alithya
  • 37.5 hours per week;
  • Opportunities to develop and grow your career;
  • Work with diverse technologies, projects, clients and sectors;
  • Spend your days in a creative and innovative environment;
  • Share experience and knowledge as part of an agile and dynamic team;
  • A great balance between work and personal life;
  • Access to exciting educational opportunities (internal, conferences, events, courses, certifications, etc.);
  • Personal recognition of your important professional contributions;
  • Great cultural diversity across our teams.
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Why join our team?

Because creativity, passion, integrity and wellness are the company’s core values, we are looking for people like you who are enthusiastic, innovative, open-minded, team players and eager to learn.

Working at Alithya is a chance to be part of an energetic, dynamic, and growing team of more than 2,000 professionals in Canada, the United States and France. Our diverse practices and the extensive major projects entrusted to us by our prestigious clients allows us to offer many high growth potential opportunities to our employees in well-established technologies.

Alithya Group is an advocate for workforce diversity and as such, encourages the participation of women in management roles. We belong to the 30% Club, which encourages women’s access to leadership positions.

Meet your co-workers!

We have made a video series about our employees called 1 minute, 1 career!

Meet Rowena, a Java Analyst Developer at the Digital Solutions Center in Montreal.

“What's also great at Alithya is that we are exposed to a variety of technologies and this helps me add to my working portfolio.”