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ChemTreat Transforms its Manufacturing & Service Operations with D365

Published January 30 2023
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ChemTreat, Inc., a Danaher company, is one of the largest and fastest growing specialty chemical companies. Headquartered in Virginia, it is dedicated to industrial water treatment throughout North and South America.

For more than 50 years, ChemTreat has delivered dependable water treatment products and services to enterprises ranging from power plants to food manufacturers. The company has been rapidly expanding its global presence through acquisition, but relied on in-house, custom-coded, desktop-dependent systems to manage its supply chain and financial operations. To keep pace with industry technology requirements and support its growth aspirations, ChemTreat needed a more modern, efficient solution.

“We needed a partner and tools that would provide the transformation we needed while also supporting the growth of our organization both domestically and internationally,” said Katie Journigan, Director of Business Systems at ChemTreat.

The company turned to Microsoft Solutions Partner Alithya, a proven expert in implementing Dynamics 365 Supply Chain Management and Finance solutions across multiple industries, including both chemical manufacturing and professional services. Alithya’s team of chemical and service industry experts worked with ChemTreat to define the desired business outcomes and map them against Dynamics 365 capabilities. For requirements not covered by the base solution, such as the company’s need to manage chemical quality standards, Alithya pulled in its Alithya 365 for Operations solution, an IP offering that builds on Dynamics 365 to address unique manufacturing challenges around regulatory compliance, quality testing, and complex sales channels.

Despite the pandemic forcing the team to switch to remote implementation during the late phases of the project, the solution went live in July 2020. Since then, it has been delivering end-to-end visibility of supply chain and financial data that has helped improve manufacturing efficiencies and quality testing processes, as well as a better user experience that has ensured strong adoption.

ChemTreat now has real-time insight into expenses, customer consumption, and demand, enabling improved planning and better, faster decision making at all levels of the organization.

“With the direct data visibility we generate in Dynamics 365 Supply Chain Management, we can now proactively identify raw material shortages in our chemical processing supply chain,” said Journigan. “We’re getting better supply chain outcomes with half the time and effort."

Learn more about ChemTreat’s success by reading the full case study or watching the webinar we held with ChemTreat’s April Waydula.