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Ruston Eads is a Microsoft enthusiast ...
How Dynamics 365 Customer Service Aids Contact Center Maturity
Customer Service

In a recent contact center survey conducted by Deloitte, key findings were captured that highlight which areas of ...

Operational Transfer Pricing in Oracle EPM: The OTP Journey Continues – Leveraging Oracle EPM Planning

Our journey is close to its end! When we started our blog series together, we introduced Operational Transfer Pricing ...

Chad is a certified and experienced ...
What are Power Apps Portals?
Customer Relationship Management

Online Self-Service Portals Self-service capabilities are what seem to make the world go round today. With smartphones ...

Creating an Authentic and Immersive Training Simulator with Virtual Reality
Cyber

Creating an Authentic and Immersive Training Simulator with Virtual Reality It’s 2:00AM and you just got off of the ...

Essbase 19C: Spreadsheet to Cube in 60 Seconds

7 Tips for Using SmartView Cube Designer’s Transform Data Feature to Build Richer Analytics at Nearly the Speed of ...

Finance Leaders Offer Data-Driven Analysis to Steer Business Performance and Sustainability Amid Uncertainty

The competitive advantage businesses need to remain proactive and agile during unprecedented times. It's an ...

Enterprise Data Management: Why Conditional Approval Policies Are a Game Changer

Introduction It’s been quite interesting to see how much Oracle Enterprise Data Management (EDM) has evolved and ...

Out-of-the-Box Features: Profitability and Cost Management Cloud Services (PCMCS) - Model Validation

If you have been watching my blog series, you are probably wondering how many more Profitability and Cost Management ...

Ruston Eads is a Microsoft enthusiast ...
How to Improve Agent Productivity with Omnichannel Customer Service
Customer Service

Your agents deserve to utilize a system that enables them to work smarter, not harder. When your agents have the ...

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