Protect the long-term ROI of your technology investments with strategic change management

Effective change management is crucial for the success of software implementation, which is why businesses choose to collaborate with a knowledgeable partner to navigate the complexities of technology adoption. Our change management services ensure our clients’ long-term return on investment (ROI) in technology and sustained achievement of business outcomes, beyond the initial implementation phase. It is best when leaders emphasize the importance of change management early on to create a solid foundation for lasting transformation and sustainable growth. 


Strategic change management services provide the necessary guidance and support for implementing lasting transformation. These services help leaders develop the skills and mindset needed to lead and manage change effectively. By embracing change and aligning strategy, culture, and job performance, organizations can create an environment that is conducive to change and innovation. Through effective engagement, communication, and measurement, organizations can ensure that change is implemented successfully and yields the desired results. 



Mitigate significant risks around sponsorship, communication, and adoption


Change management is the key to delivering the best possible user experience, not only throughout the implementation process, but far beyond go-live. It is most effective when understanding the process and technology solution while coupling with organizational development theories that focus on the people side of change. The Alithya team does just that - with specialized knowledge of the relevant business processes and technology - to help you overcome uncertainty and remove barriers to organizational change.

Our change management beliefs


  • Every project goal is to deliver business outcomes as quickly as possible
  • People are at the core of all successful technology change initiatives
  • Guidance activities must scale to align with the degree of change required
  • Organization change occurs one individual at a time
  • Consistent methods, tools and measurement can improve likelihood of success

Components of a successful change management program

A successful change program requires careful planning and execution to bring about lasting transformation within an organization. The key components of such a program include clear communication, strong leadership, engagement and involvement of employees, strategic planning, and consistent evaluation and adjustment. 

A well-defined strategy outlining the goals, timelines, resources, and measures of success is necessary for a successful change program. A clear roadmap ensures that the change is implemented in an organized and efficient manner.

Leadership plays a crucial role in driving the change program forward. Leaders must be committed, visible, and accessible, providing guidance, support, and motivation to employees throughout the process.

Effective communication is essential in ensuring that all stakeholders understand the reasons for change, the desired outcomes, and their roles in the process. It involves open and honest dialogue, transparency, and the use of various communication channels to reach all employees.

Get help with live training support, video e-learning creation, training documentation and more to ensure your employees have the skills needed to support the change. Our readiness program also includes simulators and exercises for hands-on practice.

The active participation of employees in the change program is vital for its success. Involving them in decision-making, seeking their input, and addressing their concerns and resistance fosters a sense of ownership and commitment to change.

Regular assessment of the change program's progress allows for the identification of challenges and the implementation of necessary adjustments. This ongoing evaluation ensures that the program remains relevant and effective in achieving its objectives.

Our adoption and change management program includes:

Sustainable architecture embodying structured change
  • Change assessment and strategy:  evaluation to understand the changes needed to accomplish your business outcomes and the steps to carry out your vision
  • Stakeholder and impact analysis:  identification of people and processes that will be impacted by organizational and technological changes
  • Training plan:  comprehensive training solutions designed to ensure employees have the necessary skills to adapt to new processes and software
  • Communication plan:  tailored messaging for internal and external audiences to bring awareness and reduce resistance to change
  • Adoption strategy: a sustainment plan to be implemented through a cadence after end user training occurs to measure user adoption of the new system and/or processes.

A proven approach and methodology for success

We keep the big picture in mind to drive change and deliver adoption success to achieve these business outcomes:

  • Projects meet objectives
  • Projects finish on time and on budget
  • Return on investments (ROI) realized

Leadership sponsorship

Senior management's leadership and support are crucial for the success of organizational change. Their endorsement and championing of the change initiative sets the tone for the entire organization, signaling the importance of the change and inspiring employees to get on board.


Project management

Project management provides a structured approach for the technical side of change. Clearly defined roles and responsibilities of key stakeholders and deliverable schedules help ensure the successful implementation of the change, ensuring that it stays on track and achieves its objectives. 


Change management

Change management supports the people side of change. Help employees understand the need for change, align their efforts with the company's goals, and provide the necessary support for them to navigate through transformative periods. This, in turn, leads to higher employee morale, productivity, and overall business performance. 


Organizational change management services

Change management bridges the gap between people and your future state

Organizational change management is a crucial concept in project management as it focuses on building a change management mindset early in any project. Organizational change management is essential for effectively managing and implementing changes within an organization to ensure successful outcomes.


Key elements of organizational change management include leading and managing change, aligning strategy, culture, and job performance, and developing the right governance framework. These elements help to create a structured approach to change, ensuring that all aspects of the organization are considered and integrated during the change process. 


The people-oriented foundation of organizational change management supports all change efforts, focusing on the impact on employees and stakeholders, and ensuring that they are effectively engaged and supported throughout the change process. 


The strategic foundation of organizational change management provides for successful transformations and ensures that changes are aligned with the overall goals and objectives of the organization. This strategic approach ensures that changes are not only implemented but also sustained over time.

Ensure your success


Getting change management “right” is critical to the success of your software implementation. 


Work with a partner that knows what works (and what doesn't) and can show you how to get to where you want to be.



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