How to build an effective change management team

Why do so many change initiatives struggle? The problem isn’t change itself – it’s how organizations manage it. Studies show that resistance, lack of leadership buy-in, and unclear communication are…

https://www.alithya.com/en/insights/blog-posts/how-build-effective-change-management-team

How to successfully implement CRM and ensure user adoption

Customer Relationship Management (CRM) software is a widely used tool for managing contacts, driving sales, streamlining operations, boosting customer satisfaction, and more. But, even in 2025, 22%…

https://www.alithya.com/en/insights/blog-posts/how-successfully-implement-crm-and-ensure-user-adoption

Role-based AI Copilots transform customer service and sales

In an ideal world, your customer service agents would possess exceptional memories, be available anytime, instantly recall past conversations, and effortlessly suggest the best course of action while…

https://www.alithya.com/en/insights/blog-posts/role-based-ai-copilots-transform-customer-service-and-sales

Microsoft Project Operations: 4 key advantages for your service business

In the services industry, whether you’re in consulting, engineering, or professional services, effective project management is essential to ensure profitability and customer satisfaction. Success in…

https://www.alithya.com/en/insights/blog-posts/microsoft-project-operations-4-key-advantages-your-service-business

Alithya's President and CEO Paul Raymond to Speak at the 28th Annual Scotiabank TMT Conference

MONTREAL, Feb. 27, 2025 /CNW/ - Alithya's President and Chief Executive Officer, Paul Raymond, will speak at the 28th Annual Scotiabank TMT Conference on March 5, 2025. Mr. Raymond is…

https://www.alithya.com/en/insights/press-releases/alithyas-president-and-ceo-paul-raymond-speak-28th-annual-scotiabank-tmt

Master Gen AI in financial services with responsible AI strategies

Generative AI (Gen AI) presents enormous opportunities for financial services organizations striving to enhance their operations, serve customers more effectively, and streamline AI-driven decision-…

https://www.alithya.com/en/insights/blog-posts/master-gen-ai-financial-services-responsible-ai-strategies

Microsoft Security Copilot offers enhanced AI-driven protection

Around the globe, businesses across all industries are undergoing revolutionary changes using artificial intelligence (AI) tools.  As a result, businesses are experiencing increased levels of…

https://www.alithya.com/en/insights/blog-posts/microsoft-security-copilot-offers-enhanced-ai-driven-protection

Alithya named to CRN's MSP 500 List for 2025

MONTREAL, Feb. 17, 2025 /CNW/ - Alithya Group inc. (TSX: ALYA) ("Alithya") announced today that CRN®, a brand of The Channel Company, has recognized Alithya on its Managed Service Provider (MSP)…

https://www.alithya.com/en/insights/press-releases/alithya-named-crns-msp-500-list-2025

Cost of Care Analytics: data-driven insights for more intelligent healthcare financial planning

Measuring the cost of performed services has long been challenging for healthcare providers.  Healthcare is both a high volume and high uniqueness/complexity industry. Additionally, healthcare…

https://www.alithya.com/en/insights/blog-posts/cost-care-analytics-data-driven-insights-more-intelligent-healthcare-financial

Alithya sustains operational strength with continued solid margin improvement

Q3-2025 HighlightsRevenues decreased 3.9% to $115.8 million, compared to $120.5 million for the same quarter last year. On a sequential basis, revenues increased in all segments of the business,…

https://www.alithya.com/en/insights/press-releases/alithya-sustains-operational-strength-continued-solid-margin-improvement