2025 energy tech trends: AI, automation, and digital transformation
The power generation sector is at a crossroads. To meet the growing global demand for electricity, companies in this sector must safely and reliably increase production while reducing operations,…
https://www.alithya.com/en/insights/blog-posts/2025-energy-tech-trends-ai-automation-and-digital-transformation
Alithya to Showcase AI Innovation at AI Agent & Copilot Summit 2025
ALPHARETTA, Ga., March 13, 2025 /CNW/ - Alithya Group inc. (TSX: ALYA) ("Alithya") announces its sponsorship of the AI Agent & Copilot Summit, to be held from March 17-19, 2025, at Hilton…
https://www.alithya.com/en/insights/press-releases/alithya-showcase-ai-innovation-ai-agent-copilot-summit-2025
What is a customer engagement platform?
A customer engagement platform is a digital solution that centralizes and automates customer interactions to deliver a personalized and consistent experience across all channels. With artificial…
https://www.alithya.com/en/insights/blog-posts/what-customer-engagement-platform
Maximize ERP agility and performance with Microsoft Power Platform
Enterprise Resource Planning (ERP) systems are essential for financial management, human resources, and logistics, but their rigidity can hinder agility and data optimization. Many business leaders…
https://www.alithya.com/en/insights/blog-posts/maximize-erp-agility-and-performance-microsoft-power-platform
How to build an effective change management team
Why do so many change initiatives struggle? The problem isn’t change itself – it’s how organizations manage it. Studies show that resistance, lack of leadership buy-in, and unclear communication are…
https://www.alithya.com/en/insights/blog-posts/how-build-effective-change-management-team
How to successfully implement CRM and ensure user adoption
Customer Relationship Management (CRM) software is a widely used tool for managing contacts, driving sales, streamlining operations, boosting customer satisfaction, and more. But, even in 2025, 22%…
https://www.alithya.com/en/insights/blog-posts/how-successfully-implement-crm-and-ensure-user-adoption
Role-based AI Copilots transform customer service and sales
In an ideal world, your customer service agents would possess exceptional memories, be available anytime, instantly recall past conversations, and effortlessly suggest the best course of action while…
https://www.alithya.com/en/insights/blog-posts/role-based-ai-copilots-transform-customer-service-and-sales
Microsoft Project Operations: 4 key advantages for your service business
In the services industry, whether you’re in consulting, engineering, or professional services, effective project management is essential to ensure profitability and customer satisfaction. Success in…
https://www.alithya.com/en/insights/blog-posts/microsoft-project-operations-4-key-advantages-your-service-business
Alithya's President and CEO Paul Raymond to Speak at the 28th Annual Scotiabank TMT Conference
MONTREAL, Feb. 27, 2025 /CNW/ - Alithya's President and Chief Executive Officer, Paul Raymond, will speak at the 28th Annual Scotiabank TMT Conference on March 5, 2025. Mr. Raymond is…
https://www.alithya.com/en/insights/press-releases/alithyas-president-and-ceo-paul-raymond-speak-28th-annual-scotiabank-tmt
Master Gen AI in financial services with responsible AI strategies
Generative AI (Gen AI) presents enormous opportunities for financial services organizations striving to enhance their operations, serve customers more effectively, and streamline AI-driven decision-…
https://www.alithya.com/en/insights/blog-posts/master-gen-ai-financial-services-responsible-ai-strategies