Overcoming challenges in implementing new technologies

A digital adoption strategy that will affect the most change in your workforce will address their biggest problems and concerns. Employee’s biggest challenges in adopting technology are:

  • Using too many tools
  • Using complex applications
  • Inadequate training and support
  • Employee resistance to change

As an award-winning industry leader in workforce training and learning for the last 30 years, Alithya is the ideal partner for any organization looking to improve their employee’s technical knowledge and abilities. Alithya has helped customers across all industries build the skills for modern work by deploying our digital adoption services and utilizing Alithya’s Adaptive Learning Platform. 

Digital adoption solutions to engage and retain employees

Managed support team focused around computer monitor

Despite employees’ concerns, new tech in the workplace isn’t threatening to make humans obsolete. The opposite is true. Workers can learn new skills and interact with digital tools in ways they haven’t before. Employees feel motivated when tech solutions provide a clear benefit to their work. You can minimize the learning curve and support staff at their own pace with comprehensive training.


Every employee should know that they’ll be adequately trained in any new technologies. New tools increase efficiency and make work more fulfilling if used correctly.


In a cloud first, hybrid work world, training resources are critical to engage and retain employees. Alithya helps companies address issues that impact the human side of transformation by providing the enterprise learning needed to support organization-wide digital transformation.  

A digital adoption platform that enhances employee performance and productivity

Alithya’s Adaptive Learning Platform provides your business with on-demand training for enterprise applications


Features and benefits

  • Instant access to 24/7 live support via phone, chat, or email for walk through assistance or questions
  • Easy installation, branding, integration, and scalability
  • Upload and share your organization's custom content to your own custom tile
  • Share content and make announcements to specific Teams and/or all staff through the INFORM ME app
  • Unlimited access to training content with a cost-effective, user-based subscription
  • Self-help resources: Upskill using our extensive library of reference guides, videos, and manuals which provide end users with consumable, easy–to–understand guidance available on their schedule.
  • Instructor-led training: Harness the power of technology by joining a live instructor-led training session. We deliver scenario-based, custom sessions as well as a vast calendar of open sessions.
  • Self-paced learning: Utilize tutorials and custom Skill Tracks. Browse a repository of 100,000+ “how-to” videos. It’s your one-stop location for resources to boost productivity.
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Developing a digital adoption strategy

Data-driven approach


Alithya has developed a data-driven approach to adoption that gives companies an objective way of tracking technology adoption in line with their goals.  


We start by identifying your desired business outcomes, then we build a set of adoption criteria dashboards to cover three areas:  


  • Access - Are the right users getting into the system?  
  • Data - Are users entering data that will contribute to achieving your business outcomes?  
  • Process - Are users following processes set out at the start of the initiative that you view as critical to achieving business outcomes?  


After go-live, we’ll evaluate whether criteria need to be adjusted based on actual usage to ensure reasonable expectations, review progress, and help address gaps. We’ll also deliver recommendations for ongoing adoption improvement and help you identify and train the right person or people to manage adoption. 

What makes our employee upskilling and training service standout?

Modalities for every learning style

Skilling and Adoption

Live instructor-led training, PDF guides, videos: Our materials are available in every format imaginable to make skill building as easy as possible on our award-winning platform. Support the needs of a multigenerational and multilingual workforce with training formats created for your diverse workforce.

24/7 On demand support

Consultant in headset on-demand support

No matter how comprehensive our training materials are, we know sometimes you just need to talk to a real person. The experts at our 24/7 call center are there to walk you through any project and process, regardless of the technology in use.

Our proven approach

Innovation and Change

We emphasize the human aspect of digital transformation because this approach gets results. Our methodology improves active usage and reduces deployment time by up to 50%, dramatically cutting expenses and improving productivity. We ensure employees have what they need throughout the technology adoption lifecycle—foundational learning early on, advanced training as they become more comfortable with the technology, and ongoing support to keep them up to speed with changes. 

Work with an experienced partner

Alithya has successfully completed 1,500 implementations, both small and large. We have seen what works – and what doesn’t – to ensure long-term success. Alithya is developing new programs all the time that support our customers’ ongoing pre and post-implementation needs, adoption, and ultimately success. We can work with your team to customize a solution.