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Higher Education

Optimization from the classroom to the boardroom
Your strategic advisor for higher education institutions

Alithya’s dedicated team of seasoned Higher Education experts has helped institutions around the world to optimize their digital and IT strategies.

We have deep knowledge of the capabilities, solutions, and leading trends of a variety of accelerators such as Higher Education Capability Map and Higher Education Data Framework to support strategic and implementation initiatives.

 

OUR SOLUTIONS

Working with Alithya means working with a leader in strategy and digital technology. Our variety of service offerings ensures that we have what it takes to optimize your institutions IT environment.

Digital Transformation Roadmap Domain Architecture & Strategy SIS/CRM/ERP Data & Analytics IT Strategy & Operating Model Governance – Data, IT, CRM, Agile, PPM

Digital Transformation Roadmap

Though our work with research institutions, specialized schools, colleges, and private institutions, Alithya has acquired a deep understanding of the common challenges faced by institutions, as well as the processes required to address them. As a result, we have developed a range of accelerators: a Higher Education capability map, Higher Education data framework, Higher Education digital architecture, application portfolio, and a target operating model to support digital transformation and enterprise architecture initiatives.

Domain Architecture & Strategy

We have worked with institutions to define evolution strategies for specific groups based on current state and business requirements. Our approach considers the specificities of any group, while considering the institutional context of each to ensure that the data and capabilities provided are being fully leveraged. Digital transformation requires a shift from the traditional siloed approach.

This applies specifically to registrar, continuing education, research, advancement, specialized schools like medicine or business schools, and other domains.

SIS/CRM/ERP

Many institutions struggle with their student information system (SIS). They are often supporting back-office processes that require complex customization, or are leveraging multiple CRM solutions, which makes it difficult to provide a rewarding student experience. Additionally, many enterprise relationship planning (ERP) solutions are becoming obsolete. In this post-COVID era, where institutions have limited investment capabilities, it is imperative that we rethink how we manage core applications, leverage cloud solutions, and improve interoperability.

Data & Analytics

Our team embraces a data-driven approach. Our Higher Education Capability Maps include data entities and KPIs for all capabilities. We can assist your institution in defining BI and analytic strategies that consider Artificial Intelligence and Machine Learning. Our experienced data scientists have extensive experience working in institutions and can develop predictive models for students, alumni, donors, and for many other areas.

IT Strategy & Operating Model

New cloud implementations are emerging with huge impacts on the management of IT. IT organizations are now shifting from a Design-Develop-Run approach to an Advice-Adopt-Adapt-Act approach. Institutions are making their move to the cloud, and this shift requires that new practices be put in place. IT operations need to be more focused on data, rather than on technology.

Governance – Data, IT, CRM, Agile, PPM

The new IT Operating Model requires a new governance approach that respects the operating model of the institution. IT Governance can transform into establishing priorities with a project portfolio management approach, and ensuring that solutions are managed in ecosystems involving all stakeholders.

Data quality and data privacy are two key activities in the digital world, and our experienced advisors have successfully designed and operationalized data governance and data management practices.

Oracle Service Offerings

Our experience in Higher Education means that we have the necessary skills to build out the tools you need with Oracle. Our IT experts can work with your existing IT infrastructure to create something truly customized to meet the needs of your institution. From applicants to alumni, we can manage the unique challenges that your institution faces. 

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Oracle SIS Implementation Services

Our PeopleSoft experts can help you assess your current Student Information System (SIS) implementation and define your evolution strategy. With extensive experience in Oracle Student Management Cloud (OSMC) projects, we are ready and able to accompany you through this next step. Our ability to provide OSMC implementation ensures that we have what it takes when the platform is ready for commercialization.  

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Oracle ERP & EPM Implementation Services

Our dedicated Oracle teams are supported by business analysts that understand the specificities of Higher Education. We understand the challenges of finances, and we can optimize your budget processes, research funds, and cost allocations for future projects. Our industry experience enables us to handle HR specificities to better manage Faculty members, Teaching and Research Assistants, teaching contracts, sabbaticals, and other specificities.

Microsoft service offerings

As a certified Microsoft gold level partner with over 50 Microsoft certifications, our team of experts has what it takes to optimize your infrastructure. Let us leverage our Microsoft expertise to create the tools that you need to succeed, and that can easily sync with your IT environment. From the classroom to the board room let Alithya help your institution succeed. 

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Microsoft CRM Implementation Services

CRM is now an IT foundation in Higher Education. We strongly believe in standardizing and integrating more data, and CRMs are the only platforms able to support the complete lifecycle of students, from prospects to alumni. CRMs can also manage constituents, creating visibility on the roles and responsibilities that an individual is playing within the institution. We have accelerators to develop customer journeys and personas.

More specifically, we have selected greymatter from Frequency Foundry as our Higher Education CRM, due to its robust functionality, its ability to act as an omnichannel solution, and the ease of experience it provides for the community. greymatter allows for optimization of the data ecosystem, providing the holistic view required for student success projections and student retention.

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Microsoft ERP Implementation Services

Our dedicated Microsoft ERP teams are supported by business analysts that understand the specificities of Higher Education. We understand the challenges of finances, and we can optimize your budget processes, research funds, and cost allocations for future projects. Our industry experience enables us to handle HR specificities to better manage Faculty members, Teaching and Research Assistants, teaching contracts, sabbaticals, and other specificities.

 

We can help you optimize your digital & IT strategy