Higher Education

Though our work with research institutions, specialized schools, colleges, and private institutions, Alithya has acquired a deep understanding of the common challenges faced by institutions, as well as the processes required to address them. As a result, we have developed a range of accelerators: a Higher Education capability map, Higher Education data framework, Higher Education digital architecture, application portfolio, and a target operating model to support digital transformation and enterprise architecture initiatives.

We have worked with institutions to define evolution strategies for specific groups based on current state and business requirements. Our approach considers the specificities of any group, while considering the institutional context of each to ensure that the data and capabilities provided are being fully leveraged. Digital transformation requires a shift from the traditional siloed approach.

This applies specifically to registrar, continuing education, research, advancement, specialized schools like medicine or business schools, and other domains.

Many institutions struggle with their student information system (SIS). They are often supporting back-office processes that require complex customization, or are leveraging multiple CRM solutions, which makes it difficult to provide a rewarding student experience. Additionally, many enterprise relationship planning (ERP) solutions are becoming obsolete. In this post-COVID era, where institutions have limited investment capabilities, it is imperative that we rethink how we manage core applications, leverage cloud solutions, and improve interoperability.

Our team embraces a data-driven approach. Our Higher Education Capability Maps include data entities and KPIs for all capabilities. We can assist your institution in defining BI and analytic strategies that consider Artificial Intelligence and Machine Learning. Our experienced data scientists have extensive experience working in institutions and can develop predictive models for students, alumni, donors, and for many other areas.

New cloud implementations are emerging with huge impacts on the management of IT. IT organizations are now shifting from a Design-Develop-Run approach to an Advice-Adopt-Adapt-Act approach. Institutions are making their move to the cloud, and this shift requires that new practices be put in place. IT operations need to be more focused on data, rather than on technology.

The new IT Operating Model requires a new governance approach that respects the operating model of the institution. IT Governance can transform into establishing priorities with a project portfolio management approach, and ensuring that solutions are managed in ecosystems involving all stakeholders.

Data quality and data privacy are two key activities in the digital world, and our experienced advisors have successfully designed and operationalized data governance and data management practices.