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2020 Professional Services Industry Trends: Survey Results and Analysis
Published December 20 2019

Unlike most industries, professional services has been growing at an alarming rate. But increasing client demands, new technologies like AI, and the emergence of new competitors can halt this momentum. To understand how industry professionals plan to navigate these challenges, we decided to conduct a survey to find out. 2020 Pro Serv Survey Report

Download our report and gain access to key findings and takeaways like:

  • The role data will play in delivering better customer experiences to grow existing client
  • Top growth strategies service professionals plan to focus on in 2020
  • What technologies professional services will prioritize to get better visibility into the customer lifecycle
  • What service professionals are doing to improve collaboration with customers, sales, and internal staff to drive profitability
  • The forces that are shaping the future of professional services in respect to pricing models and workforce development

What’s the secret to unlocking growth in 2020? If you guessed speed and agility, then you’re halfway there.

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