Jennifer Alspach

Jennifer is a seasoned marketer with a passion for CRM. She knows that CRM can help you work as smart as you do hard. Jennifer has a software focused background in Distribution, Manufacturing, and Services.

Jennifer Alspach recent posts
Jennifer Alspach
Jennifer is a seasoned marketer with a ...
2 Steps to Achieving Positive Tenant Experience in Property Management
Professional Services

In our previous blog, The Secret to Successful Property Management, we briefly touched on the idea of the tenant first ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Top 2020 Manufacturing Trends You Need To Know to Remain Resilient in Face of Uncertainty
Digital Transformation

As we move into the new decade, many manufacturers are preparing for a potential recession that can impede the ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
2020 Professional Services Trends: How to Attain Speed and Agility in the Digital Age
Professional Services

Since 2014, the professional services industry has experienced exponential growth. Over the past six years, the ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Emerging Technology in Field Service – the HoloLens
Field Service

Field service operations require constant connection and access to real-time data in order to remain productive and ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Professional Services 2020: Are You Ready?
Professional Services

What if you could have information at the tip of your fingers that could help you better plan and forecast for the ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Manufacturing 2020: Are You Ready?
Manufacturing

It’s safe to say that manufacturing is evolving at the speed of light. From smart connected systems backed by AI that ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
2019 Manufacturing Industry Trends: Predicting Growth
Manufacturing

We took a deep dive into the world of over 100 top manufacturing executives in an effort to gain insight into their ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Key Industry Trends You Need to Know to Remain Competitive in 2019
Manufacturing

The U.S. economy is undeniably strong and 2018 was a productive year for many manufacturing companies. We wanted to ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Manufacturers: What Are the Trends You Can't Ignore When Planning for 2019? Take Our Industry Survey to Find Out
Manufacturing

If you’ve ever wondered how your growth rate compares to your competitors, or what markets are most desirable for ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Infographic: Taking on 4 Top Professional Service Trends with CRM
Professional Services

Professional services organizations need to keep up with the evolving business environment, new marketplace challenges ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Effects of Digital Transformation in Professional Services
Professional Services

Digital transformation is the technological disruption that has changed the way companies do business. From cloud ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
How to Overcome a Failed CRM Initiative
Customer Relationship Management

The hard truth is that, like many complex IT initiatives, CRM projects can fail. You may have even experienced a failed ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Did You Know that PointDrive is Included in Microsoft’s Relationship Sales Solution?
Microsoft Dynamics CRM

My colleague recently wrote an article the right sales tools for relationship selling and talked about the Microsoft ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Are You in Control of Your Sales Pipeline?
Customer Relationship Management

The best way to keep track of and control of your sales pipeline is through customer relationship management (CRM) ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Choosing the Right Partner for a CRM Initiative
Customer Relationship Management

Often when working with a new customer it’s the second time they’re updating their software or kicking off a CRM ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
How Technology can Drive your Customer Service Transformation
Customer Relationship Management

  Progressive service firms understand the need to replace outdated and disparate technologies with holistic solutions ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
What Does IoT Mean for Manufacturing?
Customer Relationship Management

With new technologies like advanced analytics, and social listening, you have the ability to do more than some could ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Why Customer Experience is the Biggest Revolution in Customer Service
Professional Services

"The customer experience is the next competitive battleground.” ~ Jerry Gregoire, former Chief Information Officer of ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Top Departmental Benefits with Microsoft Dynamics 365
Customer Relationship Management

  Did you know you can address business processes across your business – from Sales to Operations – with a single ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Why Your Current Customer Experience Won’t Work for Today’s Services Buyers
Customer Relationship Management

Improving your customer experience matters. But it’s also important to understand which experiences aren’t working for ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Why Service Firms are Changing the Way They Interact with Customers
Customer Relationship Management

Why Improving the Customer Experience Matters In today’s market, professional service firms must be able to deliver a ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
3 Positive Impacts of Digital Transformation in Professional Services
Customer Relationship Management

As a professional services organization, you have people that are working on projects, in teams. They have certain ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
3 Manufacturing Efficiency Secrets: Lead Management and Forecasting Accuracy
Customer Relationship Management

Secret 1 – Automate Immediate response to leads is critical. Automating lead management maximizes efficiency and adds ...

Jennifer Alspach
Jennifer is a seasoned marketer with a ...
Edgewater Fullscope Announces Participation at the 2017 NADITA Conference
Customer Relationship Management

Helping Equipment Dealers Transform Their Business to Win Big Athens, AL — April 11, 2017 — Edgewater Fullscope, Inc., ...

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