Key Concepts: Account Reconciliation Cloud – Application Design – Display Options

Published November 21 2019 by Nick Boronski
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Core Components – Display Options

The core concept of Display Options is closely tied with Method. Depending on which Method is selected, different subtabs will be available to modify. Notice that for a newly created format the subtabs are completely blank, and only populate after Method is selected.

Nick Boronski - ARC - Display Options - Image 1
[Screenshot 1:  In a new format, no subtabs are populated until a Method is selected]

Display Options serve both a cosmetic and functional purpose. For example, renaming the lines in the Balance Summary subtab can provide workflow users with helpful information such as the source of the data as well as create a more custom-tailored experience within the application. Even small label changes like renaming the generic and jargon-y “Source System” line which is set up by default to something like “Balance per GL” helps craft a more approachable solution for end-users. From a functional standpoint, the ability to hide unnecessary lines and tabs is invaluable. Data has a nasty habit of being entered into places where it does not belong. As an example, I have clients who have a reconciliation policy that the general ledger is “gold” – there should be no adjustments to the general ledger balance in the reconciliation application, only to the subsystem/subledger balance. In these situations, hiding the “Adjustments to Source System” from the Preparer purview prevents any accidental violations of this policy.

Modifying the Display Options creates a more cohesive solution, especially when combined with drill-back capabilities. Imagine this scenario: a Preparer receives an email notifying him that the account or which he is responsible is available to be reconciled. He clicks the link in the email which pulls up the reconciliation summary tab and sees “Balance per Cloud Financials GL” with the most up-to-date data automatically loaded in preparation. He then clicks on the hyperlink to drill-back to the underlying detail in the source system. What a compelling end-user experience! This only scratches the surface of the degree of integration that is possible with the Cloud suite solutions.

Furthermore, Oracle’s highly anticipated On-Premise Agent (OPA!), scheduled to be released in late 2019, will be a game-changer in extending these possibilities for hybrid environments – ‘hybrids’ being companies that have both Cloud and on-premise solutions deployed (i.e. pretty much everybody at the point of this writing). Creating new formats with customized Display Options for each unique data source provides a functional benefit for end-users to better understand their data and is a potent strategy for application adoption. This is particularly helpful for companies who have end-users who are skeptical of new applications – this level of care in the design sets these users up for success.

Nick Boronski - ARC - Display Options - Image 2
[Screenshot 2:  The changes to Display Options made in the ‘Bank Reconciliation’ format shown in Pre-Builts create a more tailored end-user experience.]

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