Customer Owned Rapid Engagement
With Customer Owned Rapid Engagement (CORE), you empower sales, marketing and service personnel by putting your Microsoft Dynamics 365 CRM solution at the center of your organization. The CORE agile methodology guarantees that your organization will be trained and immersed in the solution the day you go live.
CORE is about helping you become and remain successful. We don’t lose sight of “Why” you embarked on this journey.
Having a technology partner that is simply an order taker leaves you scrambling at go-live. In order to achieve your target business outcomes, CORE offers the training and best practices you need to be in the driver’s seat of your initiative.
Our customers have realized value in a fraction of the time of those who use competitors’ CRM solutions. With CORE, there is no wasted time on functionality that does not support your business outcomes.
The team from Alithya helped us hone in on the fact that it’s not just ‘put the software in and expect great results.’ You’re changing process, and you’re changing culture. If you are really serious about it and you want to realize the benefits that the CRM platform can provide, the cultural adaption aspect is paramount.
The companies that are the most successful with their Dynamics 365 implementations think of the software as a strategy or business outcome execution engine. We refer to these companies as High Performing Organizations (HPO). We’ve taken this concept a step further by creating the HPO model to help you organize resources and schedules to support your Dynamics initiatives.
Ensure your team gets up to speed quickly with Dynamics. We provide tailor-made, role-based training for your sales, marketing and service teams. D365 University provides 24/7 access to training options and resources.
Get ongoing advice and monitoring on how your organization is working towards target Business Outcomes. Alithya Connect offers a proactive post-implementation service of knowledge, training and support.