High Performing Organization
Effective CRM and ERP implementations require an organizational mindset where “Go Live” is viewed as the start of the journey – not the end. Alithya can help. Our proven model, which is based on more than 1,000 successful implementations, can position your company to become a high performing organization (HPO). There are three key characteristics with every HPO:
Adoption comes from two places primarily. It comes through leadership engagement, and training; specifically, how well you train your users. With both of these factors, ultimately it’s critical to understand Dynamics 365 adoption rates from a universal, historical standpoint, and then more explicitly, the rates from your team.
Productivity means that Dynamics 365 is more than just entering data on a form, or something that you're doing so someone can get their report. It becomes more than a tool, it’s a way of doing business.
Dynamics 365 should not be something that you and your team dread. It's not something that they feel like they're using completely for someone else. It becomes a part of their DNA.
Alithya helped us start our project with determining the business outcomes. They helped us ask and answer - what do we want to deliver, how are we going to do it, how do we build stakeholder engagement, how many people are going to not only be involved but benefit from this strategy.
Your Journey to Becoming an HPO
Alithya’s HPO Assessment is designed as a check-in with your team on how the
company is progressing toward becoming an HPO. The assessment answers where
the organization is in the Business Outcomes lifecycle and answers questions such as:
Are the tactics we’re employing working? Are we getting adoption of technology in the
right areas? Do we have the right Business Outcomes, or do we need to change
direction? The goal is to course-correct where necessary, and to turn up the gas in
areas that are going well.
This nine minute video will change how you think about driving success in your business and is a must watch before your ...
Long term CRM success often has less to do with the technology you use, or the money you spend, and more to do with how ...