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Equipment Dealers

Grow your sales revenue faster and more profitably
Navigate supply shortages with data-driven insight

Close more deals, track services, and manage warranties with an integrated Microsoft solutions that covers operations, field service, sales, customer service, project management, and marketing activities.

Leverage data more effectively to strengthen relationships with customers and equipment manufacturing partners with relevant opportunities for ongoing growth.

Overcome top challenges, including:

  • Labor shortages
  • Equipment downtime
  • Supply chain disruptions
  • Inventory management and services
  • Customer relationship management
  • Surging demand for new and used equipment
  • Lack of adoption of the latest technology

Our initial objectives focused on aligning all of our operating groups, providing a 360-degree view of our customers and managing our sales process. We are driving CRM as a culture and working with the Alithya team to leverage the power of Microsoft Dynamics 365 (CRM), which has enabled us to start the process of moving our technology to the cloud.

We started to see benefits after going live on Dynamics 365. The standardization of processes and the system automations are already saving our sales team time and boosting productivity within the organization. The combination of Dynamics 365 and Alithya's Equipment Dealer Solution was exactly what Boyd Company needed to uncover new opportunities and improve the sales process for years to come.

The Alithya team helped us hone in on the fact that it’s not just about putting the software in and expecting great results; you’re changing process, and you’re changing culture. If you are really serious about it and you want to realize the benefits that the CRM platform can provide, the cultural adaption aspect is paramount.

Alithya 365 Solutions for Equipment Dealers

Get more business from each customer ‒ and acquire more customers too ‒ with Microsoft Dynamics 365 functionality and Alithya’s more than 20 years of industry experience.


Alithya 365 Power App for Equipment Dealers

Leverage AI and data to analyze equipment sales and service history to target the right prospects and close more business. Learn more

Alithya 365 Advanced Field Service

Configure, price, quote and fulfill complex orders based on inventory and build-to-suit configured products, including parts, warranty, and dynamic pricing.

The Essential Guide for Equipment Dealers: How to Increase Your Share of Wallet eBook cover

The Essential Guide for Equipment Dealers:
How to Increase Your Share of Wallet

As an equipment dealer, your goal is to get as many deals as possible. When you can get more business from each customer, you’ve increased your share of wallet with that customer. Grow your overall share of wallet in the equipment sale and rental market, and your bottom line benefits.

The key to increasing share of wallet is being able to readily and systematically surface information that helps you identify new opportunities and close more deals.

Contact us

Please contact us to learn more about our Microsoft solutions for equipment dealers.