Shift to proactive mode with our Operational Intelligence Expertise

Alithya’s operational intelligence expertise team offers operational solutions that give you unprecedented access to real-time information about your business. Equipped with these insights, your organization will make better decisions and boost its overall success.

Complex, decentralized computer systems generate large volumes of mismatched data, which make it hard to interpret and draw conclusions. In order to find solutions for your IT incidents, it’s vital to know their origin. Without correlated data, it’s impossible to assess the consequences a system failure has on your business. Operational intelligence services help shift your business and IT processes from reactive to proactive mode.

Operational intelligence makes your data work for you

Every IT incident, no matter how small, has a direct impact on your business. Depending on the scope and severity, the consequences can be missed sales opportunities, lost productivity, client dissatisfaction, and data loss.  


Operational business intelligence analytics is all about optimizing your IT processes to make your data work for you.  


Effective operational intelligence can: 


  • Increase IT Visibility  
    Thanks to Alithya’s integration expertise, all your systems are connected to give you a holistic view. You’ll know everything that’s happening in your IT systems in real time, so that you can stay in control and weather the unexpected. 
  • Reduce Resolution Times  
    Find the problem quickly, pinpoint its source, and swiftly return to normal operations. Your IT teams will be more productive and able to focus on value-added projects. 
  • Improve Incident Management  
    Imagine knowing ahead of time that a breakdown is imminent. With machine learning, you can activate your action plan and completely avoid an incident or predict potential problems. Your IT department will be more proactive and productive.

What does the Alithya Way provide?

Custom Dashboards


Reports that are 100% tailored to your needs. You’ll gain access to a 360-degree view of your systems. It’s incredible the amount of data you don’t currently have access to. With our guidance, our clients achieve unparalleled data transparency and fully optimize their operations. 

Agile approach


Our team adopts the Agile methodology to deliver consistent results. The Agile approach offers unmatched flexibility, allowing us to adapt our operational business intelligence solutions to your short-, medium-, and long-term needs.

Unrivaled skills


Our team is made up of experienced multidisciplinary experts who are genuinely invested in your success. Our clients choose us for our dedication, professionalism, and team spirit.

Low risk exposure


In our collaboration, Alithya assumes the responsibility and risk. By partnering with our, your business relieves the pressure on your resources. Instead, you’re betting on our experience and our commitment to the success of your operational intelligence project. This strength in numbers will give you invaluable peace of mind. 

24/7 support


Our operational support team is at your service 24 hours a day, 7 days a week. Our experts are available to help you quickly resolve any incident, at any time. Instead of wasting your precious time trying to figure out the issue, you can trust our operational intelligence advisors to effectively and efficiently handle it right away.